Help Center > Pricing > Common questions about pricing plans

Common questions about pricing plans

What are your pricing plans?

We offer two types of plans: Free plans for both anonymous and registered users, which are free forever.
Additionally, we have three premium plans available for registered users, lasting either 6 months or a year.
These premium plans are one-time purchases with no recurring payments.

How to buy a pricing plan?

You need to Register in order to buy a pricing plan.
You can choose between a 6-month or a 1-year plans, and they all are non-recurring, which means they will not continue beyond the billing period.
After you have chosen the plan that suits you best, click the buy button, and enjoy all of its benefits.

Can I share my pricing plan?

Our pricing plans are designed for individual use, and sharing accounts is not permitted under our Terms of Service.
Account sharing may result in the suspension of your account.

Can I upgrade or downgrade anytime?

Absolutely!
For upgrading or downgrading between plans, contact our support team at info@skymem.com.

Can I cancel my pricing plan?

Yes, we will provide you with a refund equal to the amount of the remaining period.
If you want to cancel your pricing plan contact our customer support team at info@skymem.com.

What is Email Search?

Email Search enables you to discover email addresses by using any keyword or in the format of (first name, last name, domain name).

What is Domain Search?

Domain Search allows you to find email addresses associated with a specific domain, such as "example.com."

What is Create an Email List?

Create Email List involves building a list of email addresses using advanced filters on our database.

What is unlimited email search?

This feature indicates that there is no restriction on the number of email or domain searches you can perform, as well as on the number of email lists you can create, just keep the 'Fair Use Policy' in mind.

What does "Size of each built email list" stand for?

The "Size of each built email list" represents the maximum number of email addresses in each created list.
This size also applies to the Email exclude list.

What is "Email exclude list"?

The "Email exclude list" is a list generated after applying an advanced filter on our database during an email search.
The results of this search don't contain the email addresses that were excluded or filtered out from the search results based on the specified criteria.

What is "Unlimited Email Verification"?

This feature indicates that there is no restriction on the number of Email Verification Lists you can verify, just keep the 'Fair Use Policy' in mind.

What is "Size of each email verification list"?

The "Size of each email verification list" refers to the maximum number of email addresses that can be processed and verified within a single Email Verification List.
If you exceed this number, you will be notified.

Can I export my collected data from Skymem?

Yes, you can download all the data that you have used or created, e.g. verified email list or built email list, in CSV or TXT file format, in the size that was created in the system.

What methods of payment do you accept?

We accept all major Credit Cards and Debit Cards, through our eCommerce provider PayPal.
You can make payment via bank wire transfer, just contact us at info@skymem.com for proforma invoice.
We also accept Bitcoin.

I have more questions.

Reach out to our customer support team at info@skymem.com, and we'll be happy to assist you.

Fair Use Policy

The Fair Use Policy ensures that users utilize our service responsibly, respecting privacy regulations and refraining from misuse such as spamming or unauthorized data extraction.
Learn more here